If you have a complaint please follow the procedures as below:

1. Contact Jo Robson - Manager either by phone, email or in writing.

2. Write to Karen Bradley - Line Manager at 54A Nunthorpe Road, York, YO23 1BP

or telephone 01904 679864 or email enquiries@yorkchildcare.co.uk

3. Contact Ofsted: 0300 1231231

Ofsted (Early Years)

Picadilly Gate

Store Street

Manchester

M1 2WD