OLQM Out of School Club - Logo

Welcome to The Playden

We are based in the annex next to Our Lady Queen of Martyrs RC Primary School

 

We offer a warm and cosy play environment providing a range of indoor and outdoor activities for the children to enjoy. Our aim is that children have fun when they are in our care.

 

The Playden, Our Lady Queen of Martyrs RC Primary School, Hamilton Drive, York, YO24 4JW

 

Tel: 07788 983658

email: playden@yorkchildcare.co.uk

 

Charity Registration Number 1104781

Ofsted Registration Number EY493889

Manager - Kath McKellar


Contact >

Ofsted

Complaints Procedure

 

We hope that you will always be happy with the care your child receives at The Playden, however as per Ofsted regulations we do have a robust complaints procedure should you ever have any concerns. The procedure follows 3 basic steps:

 

1.    In the first instance please discuss your concerns with the

      Manager of the setting:

 

       Kath McKellar 

       Tel: 07788 983658    

       Email: playden@yorkchildcare.co.uk

 

2.    If you wish to escalate your concerns please contact the trustees of the club:

 

      Sarah Hall

      C/O Playden

      Tel: 01904 409764  

      Email: playden@yorkchildcare.co.uk marked 'Private and Confidential FAO: Sarah Hall'

 

     

3.    Or you may wish to contact Ofsted:

 

       Tel: 0330 123 1231:

       Email: enquiries@ofsted.gov.uk


Please click the link below to view the Complaints Procedure:

Complaints July 2020

Ofsted