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Complaints Procedure:
If
you wish to make a complaint:
1.
Contact Sally McLean, Manager
2.
Write to the Management Committee in confidence c/o Kool
Kids Club
3.
Contact Ofsted:
Ofsted can be contacted at:
www.ofsted.gov.uk/early-years-and-childcare/for -parents-and-carers/how-complain.
Or email to:enquiries@ofsted.gov.uk
By Post:
Ofsted
Piccadilly Gate
Store Street
Manchester
M1 2WD
Phone: 0300 123 1231
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