Information for parents and carers

We know that some of you may have concerns or questions about the current outbreak of coronavirus. We want to reassure you we are working hard to ensure everyone at York Childcare is safe and that we can continue to offer business as usual for you and your children. We are following Public Health England guidance.

Coronavirus is a type of virus. As a group, coronaviruses are common across the world. Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties.

Generally most cases appear to be mild, however coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

We have included the following information to support you and your children with recommendations for the general public from Public Health England.


  • Frequently clean hands by using alcohol-based hand rub or soap and water washing for a minimum of 20 seconds;
  • When coughing and sneezing, cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands;
  • Avoid close contact with anyone who has fever and cough;
  • If you have fever, cough and difficulty breathing seek medical care early and share previous travel history with your health care provider;
  • The consumption of raw or undercooked animal products should be avoided. Raw meat, milk or animal organs should be handled with care, to avoid cross-contamination with uncooked foods, as per good food safety practices.


We will ensure hand sanitisers and tissues are readily available for you to use when visiting nursery.


If you have recently returned from a holiday abroad please consult and follow the latest Public Health England advice


Currently the areas where you must take action even if you do not have symptoms - if you have returned from these specific areas since February 19, you should call NHS 111 and stay indoors and avoid contact with other people even if you do not have symptoms:


  • Iran
  • Specific lockdown areas in Northern Italy as designated by the Government of Italy
  • Special care zones in South Korea as designated by the Government of the Republic of South Korea
  • Hubei province (returned in the past 14 days)


Areas where you only need to take action if you have symptoms - if you have returned from these areas in the last 14 days and experience cough or fever or shortness of breath, stay indoors and call NHS 111, even if symptoms are mild:


  • Mainland China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong
  • Taiwan
  • Singapore
  • Malaysia
  • Macau


If you have returned from these areas since 19 February and develop symptoms, however mild, you should stay indoors at home and avoid contact with other people immediately and call NHS 111:


  • Northern Italy (defined by a line above, and not including, Pisa, Florence and Rimini)
  • Vietnam
  • Cambodia
  • Laos
  • Myanmar


Please note this guidance also applies if you have been in transit through one of the countries specified – for example, changing planes.


As this is a developing situation and the above information is subject to change please ensure you consult Public Health England for the latest advice


We will continue to keep you updated should there be any major changes to the advice given.